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Refund Policy

Returns for Damaged or Incorrect Items

We gladly offer replacements or refunds for items that:

  • Arrive damaged

  • Have a manufacturing defect

  • Are not what you ordered

To request a return or refund:

  • Email info@wearprevail.com  within 30 days of receiving your item.

  • Include your order number, a description of the issue, and clear photos showing the problem.

If approved, we’ll either send a replacement or issue a refund to your original payment method.

No Returns for Buyer’s Remorse or Wrong Size

Because all products are custom-made, we do not accept returns for:

  • Change of mind

  • Ordering the wrong size

We recommend checking our size guides carefully before placing your order.

Return Shipping

If a return is approved, you’ll receive instructions for where to send the item. Please do not send returns to our business address — they will not be processed there.

Questions?

We're here to help!
Contact us at info@wearprevail.com  with any questions or concerns.

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